Contact Us
Most weekday messages get an answer within a few hours. Ask us anything about an order, a product, or working together.
Faster than writing to us
Most questions already have an answer, and you'll get it right now instead of tomorrow:
The chat bubble in the bottom right handles a lot on its own: order status, cancelling something that hasn't shipped yet, and the common questions. It starts automated, and if it can't sort you out, one of us picks it up from there.
Send us a message
Email is the surest way to reach us. The form below and shop@teaktuning.com land in exactly the same place, so use whichever you prefer.
Instagram DMs reach us too, and we do read them. They're just easy to lose in a busy inbox, so anything about an actual order is safer in email.
Most weekday messages get an answer within a few hours. Our support runs across time zones, so a reply might turn up early in the morning or late at night. We're usually offline at weekends, though not always, so if you write on a Saturday expect to hear back Monday.
Already emailed or texted us? You don't need to fill this out too, and sending more messages while you wait actually slows things down, since each one lands as a separate ticket. We'll get to you.
